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Customer Feedback
First Air receives frequent comments from satisfied customers with a recurring theme – First Air employees making customers feel understood, welcome, important and comforted. These comments are always a pleasure to receive and to share. Whether one of our Reservation agents sorted a problem above and beyond a customer’s expectations, a Passenger Service agent made a senior feel warm and comfortable, a cargo agent carefully transferred a package or a Flight Attendant made that extra effort to provide efficient service, they all make a difference and our customers want us to know about it.
