POSITION VACANCY ADVISORY
REF #: C641016 LEVEL: IN ACCORDANCE WITH THE CAW COLLECTIVE AGREEMENT - AGENT SCALE
POSITION:

(1) CUSTOMER SERVICE AGENT (TEMPORARY PART TIME)

LOCATION: RANKIN INLET AVAILABLE: IMMEDIATELY UNTIL APPROXIMATELY SEPTEMBER 29, 2006
DEPT: COMMERCIAL OPERATIONS CLOSING: AUGUST 30, 2006
NOTE: First Air is an equal opportunity employer. Members of designated groups (Aboriginal People, Women, Visible Minorities, and People with Disabilities) are encouraged to apply.

SKILLS AND QUALIFICATIONS:
Include, but not limited to, the following minimum skills and qualifications:
  • Must possess a thorough working knowledge of the Sabre
  • Possess a thorough knowledge of passenger check-in and baggage handling
  • Must be familiar with all aspects paperwork/documentation for all passenger service functions
  • Must be licensed to use radio equipment
  • Must be familiar with duties and functions of operations/control
  • Must possess strong communication, and interpersonal skills
  • Proven customer service skills
  • Experience in handling passengers with mobility needs
  • Must be adept at handling multiple tasks, and prioritizing duties
  • Willing to assist in all areas of passenger services
  • Willing to work irregular hours of operation and shift work
  • Willing to learn weight & balance
  • Ability to obtain and retain an Airport Restricted Area Pass in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada
DUTIES AND RESPONSIBILITIES:
Interested candidates should be able to perform the following duties and responsibilities:
  • Passenger check-in, and baggage handling
  • Board and meet flights as assigned
  • Assist with daily preparation of flights as assigned
  • Maintain clean and orderly work areas
  • Handle and account for cash transactions
  • Provide assistance in all areas of passenger services including operations/control area
  • Other duties as assigned
  • No housing provided

All applicants should apply in writing with a cover letter and resume to:
Human Resources
Email: recruit@firstair.ca
Fax #: (613) 254-6280
Internal and External candidates will be interviewed simultaneously.
NOTE: Only successful candidates shall be contacted for interviews.
First Air is committed to employment equity.


Posted: August 21, 2006